Make Loud Noise by Anita Marie Martin | Service Terms

Make Loud Noise provides voice training services both online and in-person. Each service type has specific requirements to ensure effective delivery and client safety. By booking a service, you agree to meet these requirements.

Last updated: 16th February 2026

1. Online Service Requirements

Make Loud Noise uses Zoom for all online sessions. To participate in online lessons, you must meet the following minimum technical requirements:

1.1 Required Equipment:

• Device with a working video camera (phone, tablet, or computer)

• Device with a working microphone (built-in device microphone is acceptable)

• Stable, reliable internet connection meeting Zoom's system requirements

• The latest version of Zoom is installed and updated prior to the session start time

• Zoom account (free account acceptable) - you must be signed in to use the Original Sound for Musicians feature

1.2 For touring/mobile sessions:

• Two devices required: one for video calls, one for audio playback of tracks. Using headphones with a working microphone will enhance the lesson experience for both parties.

1.3 For home/studio sessions:

• Computer recommended for optimal experience.

1.4 Session Logistics:

• Lessons start on time and cannot be extended due to Zoom updates. Ensure Zoom is up to date before your scheduled session time.

• The Zoom link will be provided via email when you have booked and paid for your session. If you have not received it by the day before your lesson, text the Studio on 0431 290 060.

• All devices must be charged prior to the session, with chargers available during the session.

• Zoom's Original Sound for Musicians must be enabled. Visit Zoom's website for setup instructions.

1.5 Vocal Analysis Software:

At times, vocal analysis software will be used during sessions. Due to internet latency in Australia, you may need to record specific exercises or songs and send the audio files to your teacher in advance. Standard voice recording or voice memo apps on your phone are sufficient.

1.6 Service Interruptions:

In the event of a Zoom or internet service provider outage, a backup method for completing your session will be agreed upon during your first session. Backup options may include: Phone, Messenger, Teams, or FaceTime.

Technical difficulties on the client side do not constitute grounds for refund or rescheduling.

2. In-Person Service Requirements

2.1 Parking & Transport:

2.1.1 Parking: Available on-street in nearby Allison and Thompson Streets (paid and free options). Do not park in front of Red Star Music or adjacent businesses; vehicles will be towed at the owner's expense.

2.1.2 Public Transport: The studio is located between Bowen Hills Station and Albion Station. Buses available at Abbotsford Road Stop 16, Allison Street. Check the Translink website for service updates and track works.

2.1.3 Punctuality: Abbotsford Road experiences heavy traffic during peak hours. Allow sufficient time for travel, parking, and crossing at lights.

2.1.4 Late Arrivals: If running late, text the Studio on 0431 290 060.

2.2 Studio Environment:

2.2.1 Accessibility: The Studio is located on the ground floor but is not wheelchair accessible..

2.2.2 Alternative: If the studio environment presents concerns, online sessions are available.

2.2.3 Appointments Only: In-person sessions are by appointment only. Do not show up at the Studio without a confirmed appointment.

3. Recording Policy & Health Requirements

3.1 Recording:

All sessions (online and in-person) are recorded for educational purposes and the safety of all parties. You may record your session for personal practice use only. Publishing or distributing session recordings without express written permission from Make Loud Noise is prohibited.

3.2 Health Requirements:

3.2.1 Substance Disclosure: Drug, alcohol, and prescription medication use must be disclosed before each session, as these substances alter vocal function.

3.2.2 Smoking/Vaping/Alcohol:

• In-person: Do not smoke or vape for at least 2 hours before your lesson or consume alcohol for 12 hours before your lesson.

• Online: Same as for in-person lessons, in addition to not smoking,  vaping, or consuming alcohol during your session

3.2.3 Illness: If you are sick with cold or flu symptoms, do not attend in person. Online sessions are available for breathing, theory, or songwriting work if you are not well enough to use your voice.

3.2.4 Violation: Arriving under the influence of recreational drugs or alcohol, or having violated smoking/chemical exposure requirements, will result in immediate lesson termination without refund and may result in service termination.

3.2.5 Repeated Illness: If you are repeatedly unwell, Make Loud Noise reserves the right to request a medical certificate from a GP or Ear, Nose and Throat specialist before continuing lessons. This is required to ensure duty of care obligations are met under professional indemnity insurance requirements. Failure to provide requested medical clearance will result in lesson termination.

4. Service Disclaimers

4.1 Not Medical or Therapeutic Services: Make Loud Noise provides voice training services only. The Director is not a medical doctor, speech pathologist, or mental health counsellor.

4.2 Vocal Risk: Due to the nature of extreme vocals and high-performance singing, there is inherent risk to vocal health. Make Loud Noise is not liable for vocal damage sustained due to unsafe vocalisations, substance abuse, failure to follow instructions, or failure to seek appropriate medical care when advised.

5. Concurrent Teacher Policy

Make Loud Noise does not accept students who are concurrently learning with other private voice teachers outside of tertiary educational institutions.

Students enrolled in tertiary-level vocal programs are accepted on a case-by-case basis and must disclose their enrolment prior to booking.

Violation of this policy will result in immediate service termination without refund.

6. Questions About Service Requirements

If you have questions about whether you meet the service requirements or need clarification on any aspect of service delivery, contact Make Loud Noise prior to booking:

Email: next@makeloudnoise.com

Phone/Text: 0431 290 060

Office Hours: Monday - Friday 9am - 9pm